FAQ — Frequently Asked Questions

Ordering

How long does shipping take?

Orders are printed on demand just for you, then shipped. Typical delivery times:

Australia: 5–10 business days (standard), 3–5 business days (express)
United States: 5–10 business days
United Kingdom & Europe: 7–14 business days
Rest of world: 10–20 business days

You'll receive a tracking number as soon as your order ships.

How much is shipping?

Australia: $11 standard, $15 express — free standard shipping on orders over $100
International: $20 flat rate

Where do you ship from?

Your order is printed and shipped from the facility closest to you — we have print partners in Australia, the US, and Europe, so your merch doesn't travel further than it needs to.

Sizing & Products

How do the sizes run?

Every apparel product page includes a detailed size guide with exact garment measurements. Our tees have a modern retail fit (size up if you prefer loose), while hoodies and sweatshirts are a classic comfortable fit, true to size.

What are the products made of?

T-Shirts: Bella + Canvas 3001 — soft airlume combed cotton
Hoodies: Gildan 18500 Heavy Blend — cozy cotton/poly fleece
Sweatshirts: Gildan 18000 Heavy Blend crewneck
Mugs: 11oz glossy ceramic, dishwasher & microwave safe
Stickers: Durable vinyl, weatherproof
Baby bodysuits: Soft cotton with snap buttons

How should I wash printed apparel?

Machine wash cold, inside out, with like colors. Tumble dry low or hang dry. Do not bleach or iron directly on the print.

Returns & Support

What's your return policy?

Because every item is printed on demand specifically for your order, we can't accept returns for change of mind. However, if your item arrives damaged, defective, or with a print error, contact us within 30 days and we'll make it right with a replacement or refund.